{"id":28,"date":"2021-12-26T23:53:43","date_gmt":"2021-12-27T04:53:43","guid":{"rendered":"https:\/\/www.bubblebrain.ca\/?page_id=28"},"modified":"2024-11-10T15:56:08","modified_gmt":"2024-11-10T20:56:08","slug":"remboursements_retours","status":"publish","type":"page","link":"https:\/\/www.bubblebrain.ca\/en\/remboursements_retours\/","title":{"rendered":"Return and refund"},"content":{"rendered":"<p class=\"has-medium-font-size\">Conditions for return and refund:<\/p><ul class=\"wp-block-list\"><li>If the product has not been installed within one month of purchase, return it to us and we will refund the price of the product before delivery charges upon arrival.<\/li><\/ul><ul class=\"wp-block-list\"><li>If the product has not been installed and has arrived damaged, we will send you the parts necessary for its repair at our expense. It is strongly recommended to examine the product before installing it to ensure that it has not been damaged during delivery.<\/li><\/ul><ul class=\"wp-block-list\"><li>If the product has been installed, it is not possible to have it refunded or returned.<\/li><\/ul><p><\/p><p><\/p><p><\/p><p class=\"has-medium-font-size\">How to make a return ? <\/p><ul class=\"wp-block-list\"><li>Fill out the form and follow the instructions to submit your return request. We will email or call you to confirm your return.<\/li><\/ul><ul class=\"wp-block-list\"><li> Print the confirmation of your return request and include it in your package.<\/li><\/ul><ul class=\"wp-block-list\"><li>Send your package. We will email you when your refund is complete. <\/li><\/ul><p><\/p><p><\/p><div class=\"wpforms-container wpforms-container-full\" id=\"wpforms-441\"><form id=\"wpforms-form-441\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"441\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/en\/wp-json\/wp\/v2\/pages\/28\" data-token=\"2364b1c03f38facbd293c4795b0003d5\" data-token-time=\"1792475785\" data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/28\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div class=\"wpforms-field-container\"><div id=\"wpforms-441-field_1-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"1\"><label class=\"wpforms-field-label\">Name <span class=\"wpforms-required-label\">*<\/span><\/label><div class=\"wpforms-field-row wpforms-field-medium\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-441-field_1\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][1][first]\" required><label for=\"wpforms-441-field_1\" class=\"wpforms-field-sublabel after\">First<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-441-field_1-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][1][last]\" required><label for=\"wpforms-441-field_1-last\" class=\"wpforms-field-sublabel after\">Last<\/label><\/div><\/div><\/div><div id=\"wpforms-441-field_2-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-441-field_2\">Email <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"email\" id=\"wpforms-441-field_2\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][2]\" spellcheck=\"false\" required><\/div><div id=\"wpforms-441-field_5-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-441-field_5\">Order number<\/label><input type=\"text\" id=\"wpforms-441-field_5\" class=\"wpforms-field-medium\" name=\"wpforms[fields][5]\" ><\/div><div id=\"wpforms-441-field_6-container\" class=\"wpforms-field wpforms-field-checkbox\" data-field-id=\"6\"><label class=\"wpforms-field-label\">Return type <span class=\"wpforms-required-label\">*<\/span><\/label><ul id=\"wpforms-441-field_6\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"checkbox\" id=\"wpforms-441-field_6_1\" name=\"wpforms[fields][6][]\" value=\"Retour d&#039;un article\" required><label class=\"wpforms-field-label-inline\" for=\"wpforms-441-field_6_1\">Return of an item<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"checkbox\" id=\"wpforms-441-field_6_2\" name=\"wpforms[fields][6][]\" value=\"\u00c9change\" required><label class=\"wpforms-field-label-inline\" for=\"wpforms-441-field_6_2\">Exchange<\/label><\/li><\/ul><\/div><div id=\"wpforms-441-field_8-container\" class=\"wpforms-field wpforms-field-checkbox\" data-field-id=\"8\"><label class=\"wpforms-field-label\">Return transport <span class=\"wpforms-required-label\">*<\/span><\/label><ul id=\"wpforms-441-field_8\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"checkbox\" id=\"wpforms-441-field_8_1\" name=\"wpforms[fields][8][]\" value=\"Vous allez passer le porter au point de ramassage.\" required><label class=\"wpforms-field-label-inline\" for=\"wpforms-441-field_8_1\">You will return the item in store.<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"checkbox\" id=\"wpforms-441-field_8_2\" name=\"wpforms[fields][8][]\" value=\"Vous allez nous renvoyer l&#039;article(s) \u00e0 vos frais avec le transporteur de votre choix.\" required><label class=\"wpforms-field-label-inline\" for=\"wpforms-441-field_8_2\">You will return the item (s) to us at your expense with the carrier of your choice.<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"checkbox\" id=\"wpforms-441-field_8_3\" name=\"wpforms[fields][8][]\" value=\"Bubblebrain s&#039;occupe d&#039;envoyer notre transporteur chercher l&#039;article(s). (Frais de 15$)\" required><label class=\"wpforms-field-label-inline\" for=\"wpforms-441-field_8_3\">Bubblebrain takes care of sending our carrier to pick up the item (s). ($ 15 fees)<\/label><\/li><\/ul><\/div><div id=\"wpforms-441-field_9-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"9\"><label class=\"wpforms-field-label\" for=\"wpforms-441-field_9\">Comments (optional)<\/label><textarea id=\"wpforms-441-field_9\" class=\"wpforms-field-medium\" name=\"wpforms[fields][9]\" ><\/textarea><div class=\"wpforms-field-description\">- Items must be returned within 30 days of receipt of your order and must not have been installed. - The refund will be made upon receipt of the order.\r\n<\/div><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"441\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/www.bubblebrain.ca\/en\/wp-json\/wp\/v2\/pages\/28\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-441\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Submit\" aria-live=\"assertive\" value=\"wpforms-submit\">Submit<\/button><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.bubblebrain.ca\/wp-content\/plugins\/wpforms-lite\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Loading\"><\/div><input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form><\/div>  <!-- .wpforms-container --><p><\/p><p>Do not hesitate to contact us for any questions. <\/p>","protected":false},"excerpt":{"rendered":"<p>Conditions pour le retour et remboursement : Comment faire un retour ? N&#8217;h\u00e9sitez pas \u00e0 nous contactez pour toute question.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-28","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Retour et remboursement -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bubblebrain.ca\/en\/remboursements_retours\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Retour et remboursement -\" \/>\n<meta property=\"og:description\" content=\"Conditions pour le retour et remboursement : Comment faire un retour ? 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